Refund policy

Cart & Shop takes full responsibility for any issue caused from our end.

A return, replacement, or refund will be provided if the product received is:

• Damaged
• Defective
• Incorrect
• Incomplete or missing any included item

Customers must report the issue within 48 hours of delivery by contacting our support team and providing their order number along with clear pictures or an unboxing video.

Once the issue is verified, we will arrange a return, replacement, or refund, depending on the nature of the issue and product availability.

Change of Mind

We do not accept returns, replacements, or refunds due to a change of mind.

If the customer receives the correct product in proper condition but later decides that they no longer want or need it, the product will not be eligible for return, replacement, or refund.